Anyone getting United Airlines ticket refunds among COVID?

Share an anxiety moment on a commercial jetliner. The more details about your experience, the better. Please try to include relevant details including flight #, time of day, airliner, destinations, etc.
planeanxiety
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Anyone getting United Airlines ticket refunds among COVID?

Post by planeanxiety » Wed Mar 18, 2020 7:07 pm

I purchased an economy ticket but I also had a death in my family the same time which allowed me to not be able travel because of funeral arrangements. United's response to my refund request:

Dear,
We're sorry your travel plans changed.
While we can certainly understand your concerns, the Basic Economy fares are non-exchangeable and non-refundable.
We regret our inability to assist you in this instance. Thank you for choosing United Airlines.

Sincerely,
United Refunds
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