Share an anxiety moment on a commercial jetliner. The more details about your experience, the better. Please try to include relevant details including flight #, time of day, airliner, destinations, etc.
-
planeanxiety
- Site Admin
- Posts: 134
- Joined: Thu Oct 10, 2019 4:38 pm
- Location: Earth
-
Contact:
Post
by planeanxiety » Wed Mar 18, 2020 7:07 pm
I purchased an economy ticket but I also had a death in my family the same time which allowed me to not be able travel because of funeral arrangements. United's response to my refund request:
Dear,
We're sorry your travel plans changed.
While we can certainly understand your concerns, the Basic Economy fares are non-exchangeable and non-refundable.
We regret our inability to assist you in this instance. Thank you for choosing United Airlines.
Sincerely,
United Refunds
- united-ticket-refund.png (171.02 KiB) Viewed 1360 times